Tracking order

Thank you for choosing SkriveLys. We are committed to keeping you informed about the status of your purchase. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used during checkout. This email will contain your unique tracking number and a direct link to the carrier's tracking page.
  2. Use the Tracking Number: Your tracking number is the key to monitoring your package. You can enter this number on the shipping carrier's own website or on a universal tracking platform (see below).
  3. Monitor the Status: Tracking information will update as your package moves through the carrier's network. Typical statuses include "Label Created," "In Transit," "Out for Delivery," and "Delivered."

Please note that it may take 24-48 hours for tracking information to become active after you receive the shipping notification.

Universal Package Tracking

For a convenient tracking experience that often works with multiple carriers, we recommend using a reliable third-party tracking service. These platforms can provide detailed updates and sometimes additional insights.

We suggest using 17Track.

  • How to use 17Track: Visit their website, paste or type your tracking number into the search bar, and click "Track." The site will automatically identify the carrier and display the latest status and location history of your parcel.
  • This service supports most major international and local shipping carriers used by SkriveLys.

Need Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period or a status that seems incorrect, please do not hesitate to contact our customer support team for assistance. We are here to help!

Email us at: [email protected]. Please include your order number and tracking number for faster service.

Important Notes

  • Delivery times are estimates provided by the shipping carrier and may be affected by factors outside our control, such as customs processing or weather delays.
  • Ensure your shipping address is correct at the time of order placement. SkriveLys is not responsible for packages lost due to incorrect addresses provided by the customer.
  • The "Delivered" status is marked by the carrier. If your tracking shows delivered but you cannot locate the package, please check with neighbors or your building's reception, and then contact us.