Terms of service
1. Agreement to Terms
By accessing and purchasing from the SkriveLys website ("the Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you ("Customer," "you," or "your") and SkriveLys ("we," "us," or "our"). If you do not agree with any part of these terms, you must not use our Site or services.
2. Description of Service
SkriveLys operates as an online retailer specializing in office and stationery supplies, including but not limited to Notebooks & Journals, Staplers & Binding, and File Folders & Organization products. We provide product information, pricing, and facilitate transactions for the purchase and delivery of these goods to customers.
3. Orders and Purchases
All orders placed through the Site are offers to purchase our products. We reserve the right to accept or decline any order for any reason at our sole discretion, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our fraud avoidance systems. Your order is deemed accepted only upon our shipment of the product(s) and issuance of a shipping confirmation.
4. Pricing and Payment
All prices are listed in the currency displayed on the Site and are subject to change without notice. You are responsible for paying all applicable taxes and shipping fees associated with your order, as calculated at checkout. Payment must be completed in full before we process and ship your order.
5. Refund & Return Policy
We strive for complete customer satisfaction. If you are not satisfied with your purchase, you may return most new, unopened, and unused items in their original packaging within 30 days of delivery for a full refund of the product price. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., incorrect or defective item shipped).
To initiate a return, please contact our support team at [email protected] with your order details. Refunds will be processed to the original method of payment within a reasonable period after we receive and inspect the returned item. Sale items or personalized products may have different return conditions, which will be clearly stated on the product page.
6. Limitation of Liability
To the fullest extent permitted by applicable law, SkriveLys, its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in any way connected with your access to or use of the Site, its content, or products purchased, even if advised of the possibility of such damages.
Our total cumulative liability to you for any and all claims arising from or related to these terms or your use of the Site shall not exceed the total amount you paid to SkriveLys for the specific product(s) giving rise to the claim in the twelve (12) months prior to the event giving rise to the liability.
7. Intellectual Property Protection
All content on the SkriveLys Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software, and the overall "look and feel" of the Site, is the exclusive property of SkriveLys or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from this Site, including code and software, for commercial or public purposes without our express prior written permission. The SkriveLys name and logo, and all related product and service names, are our trademarks.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the country in which SkriveLys is legally established, without regard to its conflict of law principles.
For any questions regarding these Terms of Service, please contact us at: [email protected].